© 2016 Mavco Insurance Group Australia Pty Ltd

 

LICENSING & COMPLIANCE

 

Mavco Insurance Group Australia Pty Ltd  (ACN 620 934 563) as Trustee for the Mavco Unit Trust (ABN 70 757 890 313)

Australian Financial Services License Number 502198.

Download our 'Financial Services Guide' HERE

Download our 'Privacy Policy' HERE

 

COMPLAINTS

Mavco Insurance Group Australia Pty Ltd is committed to providing quality advice to our clients. This commitment extends to providing accessible complaint resolution mechanisms for our clients. If you have any complaint about the service provided to you, please contact your broker first to discuss your concern. We also have a Complaints Officer

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the
Australian Financial Complaints Authority, or AFCA.
AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Any general advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, please consider its appropriateness. You should also consider our disclosure documents, which include our FSG and Product Disclosure Statements (PDS) for some products.

* Retail clients are individuals or those purchasing an insurance product for use in connection with a small business where the product is a designated retail product

(e.g. motor vehicle, home buildings, home contents, personal and domestic property, sickness and accident and travel insurance). All other clients are wholesale clients

 

Need more information? Please contact us.

We are here to assist and look forward to hearing from you.